- FREE SHIPPING - AUSTRALIA WIDE
- The "Miracle Cover" for mums that value their babies sun safety & sleep routine!
- Worlds 1st Universal Sleep & Sun Cover for ALL Strollers & Airline Bassinets.
- Essential for getting out and about every day with your baby!
- 100% breathable, blocks 97% of light, SPF 50+
- Although postage costs somewhere between $10 and $18 per item, Fly Babee is happy to announce FREE SHIPPING Australia Wide
- We provide an Express Post option via Star Track Courier. This guarantees delivery within 2 business days.
- We aim to despatch your order within 48 hours of receiving your order. However, in peak times such as Christmas or large media events it may take up to 72 hours.
- Products are despatched to Australian addresses using either Australia Post. Please allow up to 10 days for delivery.
- We do ship internationally. Upon checkout, there will be options for standard non-tracked, tracked and express options. Please choose carefully, as we cannot be responsible for lost untracked items.
- We cannot guarantee delivery time but Australia Post quotes between 3-5 days for Australia Wide and up to 10 days for International orders.
RETURNS AND REFUNDS
At Fly Babee, customer satisfaction is our top priority and we want you to buy with confidence. If you are still not completely satisfied with any of our products, please contact us before returning your order within 14 days from shipping date and we will be happy to honour an exchange or refund, excluding shipping. To receive your refund, the original receipt must be included and the item must be in re-saleable condition, unused and in original packaging. If you have an item that is not in ‘as new’ condition, please contact us prior to returning the goods. We recommend that all returns are sent via a traceable form of postage or shipping as we cannot be responsible for return packages lost in the mail.
Fly Babee is designed to fit most airline bassinets. There are a number of old aircraft that carry bassinets that are not appropriate to use with Fly Babee. If you are unlucky enough to get a bassinet that Fly Babee doesn't fit, take a photo of it and return the unit in unused condition and we will offer a full refund.
DAMAGED OR FAULTY ITEMS
If you receive an item which is damaged we will replace or refund it. We will also refund you the postage cost for returning the damaged item.
Please contact us with details of the problem and return the damaged item within 14 days of receipt. Once your return has been processed you will receive an email to the address you gave at the time of ordering, notifying you that you have been refunded. We process returns on a Please allow up to 14 days for your refund to be processed.